1. Who we are
Professional Edge Painting LLC (“we,” “us”) provides interior and exterior painting, cabinet finishing, staining, drywall, and commercial painting in the Brazos Valley, Texas. This policy explains what information we collect through professionaledgepainting.com, why we collect it, who helps us handle it, and what choices you have.
You can reach us at 979-317-5344 or professionaledgepainting@gmail.com.
2. What we collect
Information you give us
When you request a quote through the form on this site, we collect your name, phone number, and email address. You must give us these to submit the form. You may also give us your zip code, the kind of work you want, and a description of your project. If you email us photos or other details, we receive what you send. If you call or text us, we receive your phone number and whatever you tell us.
When you send the quote form, a copy of what you entered also goes to our customer management service, HighLevel, described in Section 4.
The form also has a hidden field that helps block automated spam. It does not collect anything about you.
Information collected automatically
Our hosting provider, Cloudflare, records standard web server information for every visitor, such as your IP address, browser type, the pages you request, and the date and time. This happens whether or not you fill out the form. Cloudflare also runs Cloudflare Web Analytics on this site, which counts visits and page views and measures how quickly pages load. Our customer management service, HighLevel, also runs a tracking script on this site. It records your visit, including the pages you view and how long you stay, the link or search that brought you here, your IP address, and basic details about your browser and device. This happens whether or not you fill out the form. When you send the quote form, the script also records your time zone.
Cookies and tracking
Cloudflare Web Analytics does not use cookies. The HighLevel tracking script sets a cookie on this site that lasts about one day, so it can keep the pages of one visit together. We do not use advertising trackers or social media tracking tools on this site. A service we use, such as our form provider, may set its own cookie on its own domain when you submit the form. Because we do not follow visitors to other websites, we do not change how this site works in response to Do Not Track signals.
We do not collect payment information through this website. This site is not meant for children under 13, and we do not knowingly collect information from them.
3. Why we collect it
We use your information to respond to your quote request, schedule and give estimates, do the work if you hire us, follow up about your request, and keep business records of inquiries and jobs. We do not sell your information, and we do not share it for advertising.
We use the standard server information and the visit counts described above to run, secure, and troubleshoot this website and to see how it is used. We also use the HighLevel visit information to see which searches and links lead to quote requests.
4. Who handles your information for us
We do not run our own servers or form software. These providers handle information on our behalf:
- Web3Forms receives your form submission and emails it to us. It also stores a copy of your submission, and its own privacy policy sets how long it keeps that copy. Web3Forms operates from India, uses cloud hosting and email providers in several regions, and may send your IP address and email address to two spam screening services, CleanTalk and Akismet. Its own policy is at web3forms.com/privacy.
- Cloudflare hosts this website, keeps standard server logs, and provides the visit counts described above. Its policy is at cloudflare.com/privacypolicy.
- Google delivers your form submission to our business email inbox through Gmail.
- HighLevel (also called LeadConnector) is our customer management service. It stores the quote requests our form sends and receives the visit information described in Section 2. Our website and marketing partners, who connect and run this service for us, can see this information. The HighLevel policy is at gohighlevel.com/privacy-policy.
Besides these providers, our website and marketing partners, our own team members who answer requests, and cases where the law requires it, we share your information with no one.
5. How long we keep it
We keep records of jobs we perform (estimates, invoices, and messages about the work) for as long as we need them for tax, warranty, and business purposes, normally four years. We keep requests that do not turn into a job for 12 months after our last contact with you, then delete them. We keep a copy of each request in our customer management service for the same periods. Our form provider, Web3Forms, keeps its own copy of form submissions under its own privacy policy, as described in Section 4. Cloudflare keeps server logs and visit counts under its standard practices. HighLevel keeps visit information under its own policy.
6. Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Call 979-317-5344 or email professionaledgepainting@gmail.com. We will respond within 45 days. We may need to keep some records, such as tax records for work already done, and we will tell you if that applies.
If you ask us to delete your information, we will delete what we hold. If your request involves a form submission, we will also delete the copy in our customer management service and ask our form provider, Web3Forms, to delete its copy.
You can tell us at any time to stop emailing or calling you about your request, and we will.
7. Changes to this policy
We may update this policy as our site or our practices change. The date at the top shows when it was last updated. If we make a material change to how we handle your information, such as adding a new tool that tracks visits or starting automated text messages, we will update this page before the change takes effect.
8. Contact us
Questions about this policy, or a request about your information: 979-317-5344 or professionaledgepainting@gmail.com.